A registered nurse with extensive experience, Jeanne Shipp is the co-founder of Patients Emergency Room as well as three family-owned Hospitality Health ER facilities across Texas. Jeanne Shipp co-founded these freestanding emergency care sites with a focus on meeting the needs of the whole patient within a warm and welcoming atmosphere designed to help them get better sooner and quickly return to their normal routines.
Experts have noted that this kind of commitment to patient engagement is more likely to result in positive health outcomes. Emergency room patients are experiencing what may be the most vulnerable times in their lives, and a wide range of studies show that both medical professionals and their patients are affected positively when they establish personal connections. Patient compliance with treatment regimens improves, and stress levels decrease. Meanwhile, medical staff members also feel a deeper connection to the real meaning of their work, and they experience fewer symptoms of burnout.
Additionally, when patients are satisfied with the quality of their treatment and feel valued and understood, they tend to return to the same medical professionals over and over again. Therefore, taking time to really listen to patients, showing empathy, involving the patient in his or her own care, and demonstrating respect for patients’ individual needs are at the core of any successful treatment plan.
Experts have noted that this kind of commitment to patient engagement is more likely to result in positive health outcomes. Emergency room patients are experiencing what may be the most vulnerable times in their lives, and a wide range of studies show that both medical professionals and their patients are affected positively when they establish personal connections. Patient compliance with treatment regimens improves, and stress levels decrease. Meanwhile, medical staff members also feel a deeper connection to the real meaning of their work, and they experience fewer symptoms of burnout.
Additionally, when patients are satisfied with the quality of their treatment and feel valued and understood, they tend to return to the same medical professionals over and over again. Therefore, taking time to really listen to patients, showing empathy, involving the patient in his or her own care, and demonstrating respect for patients’ individual needs are at the core of any successful treatment plan.
